Does your organisation encourage and support problem solving? 15 telling questions to ask!

    Ask yourself the questions. Does your organisation do these things?

    Ask some questions
    • Are all staff are made aware that it is the organisation's policy to promote and support originality and innovation?
    • Can people can follow their ideas through from conception to execution?
    •  Does the organisation successfuly operates schemes to promote problem solving activities eg a suggestion scheme, quality circles?

     


  • Is there is good communication between ranks?
  • Are people are given a large amount of responsibility for their work?
  • Is reasonable risk-taking is encouraged?
  • Are people are more concerned with new ideas than with defending their turf?
  • Are good ideas are rewarded, either by recognition, promotion or financially?
  • Are there are no barriers to commu­nication between departmental functions?
  • Are there are no barriers to using resour­ces from other departments?
  • Are mistakes are tolerated in the cause of innovation?
  • Does the organisation makes a high invest­ment in providing good facilities and pleasant surroundings?
  •  Is specific training for problem solving is available to staff?
  • Are resources are set aside specifically for people to develop new ideas?

  • Remember

    • Effective problem solving requires a stimulating  and supportive environment.
    • Aspects of the organisation's policies and procedures, the style of management and the physical environment can help or hinder problem solving.
    • Whatever your role, you can help to create an environment which encourages and supports effective problem solving.

    Read the next article: So what's the problem?

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