The Importance of Business English in Hong Kong

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Winston Churchill observed that "The gift of a common tongue is a priceless inheritance." It's our task to safeguard that inheritance.

Today, we are living in a ‘Global Community’. People correspond with others from around the globe on a regular basis, products are bought and sold, and services are provided globally. The English language has inarguably achieved a major role in this “globalization” and it has become the prime language of choice for communication by many different nationalities.

communicating in English

Effective communication is the key to success. No matter how good your selling techniques are, or how good your marketing proposal is, poor language skills inevitably destroy all your efforts.

It is important as a business professional to be able to communicate effectively with overseas business partners. Proficient and proper use of English is vitally important.

English is now part of the regular workday for many employees in Hong Kong.

 In a recent survey of more than 25,000 employees of global corporations, the percentage of respondents who said that English was either "critical" or "important" to be successful in their current positions increased each quarter over an 18-month period.

The huge majority of those same respondents, however, also reported that their English language proficiency was insufficient to be successful in their current jobs. In sum, 91 percent of respondents said that English was either "critical" or "important" but only 9 percent said their proficiency was sufficient to do their current jobs. This is a massive and costly skill gap.

Therefore, sufficient English skills are vitally important for companies in Hong Kong. Employees who are unable to process and disseminate information quickly and accurately can adversely affect the bottom line. 

A step in the right direction is for organizations to provide intensive high-quality business English training for their employees to become competitively part of the Hong Kong business market. An organization’s opportunities will become limitless once their employees proficiency level in English increases.

Barriers to communication

The Advantages of In-House Training

More and more businesses are recognizing the need to invest in training for their employees. Whether this involves equipping their staff with the new skills required to operate the latest software, or simply an opportunity to refresh existing skills, in today’s candidate driven market the provision of training is vital in order to retain existing staff as well as to attract new recruits.

In-house training can offer many advantages over external training. It allows an organisation to ensure that the relevance of the training meets its business objectives while strengthen its employees business and language skills and it also ensures a standard level of training within an organization.

Unlike traditional learning, which offers a lot of theory , but no immediate practical application, employees can take in-house training right to work when they go back to their desk.

By improving employees’ English language skills and business skills, organizations should see improved communication and teamwork, increased productivity and efficiency, better customer service, increased staff confidence and motivation, and overall greater job satisfaction for employees.

To sum up, in-house training is the key to success.

Learn more about ITS Corporate Training.

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